Privacy Policy

This policy explains how Shanghai Mars Industrial Co., Ltd. ("Home Gift Factory", "we") handles personal information collected through www.home-gift-factory.com.

What we collect

We only collect what you choose to send us: the details you enter in our inquiry or newsletter forms (such as name, email, company, country, phone number, products of interest and your message) and the content of emails or WhatsApp messages you send us. Our web server and hosting provider (Cloudflare) process technical data such as IP address and browser type to deliver and protect the site.

Cookies and tracking

This website does not use advertising or analytics cookies and does not track you across other sites. The only cookie we set is a security cookie for our own staff when they sign in to the inquiry dashboard.

How we use your information

• To answer your inquiry and prepare quotations, samples and orders.
• To send seasonal buying notes if you subscribed — every email includes a way to unsubscribe.
• To protect the site against spam and abuse (for example, limiting repeated submissions from the same network address).

Sharing

We do not sell your information. We may share the minimum necessary details with manufacturing partners, inspection companies and freight forwarders to fulfil your request, and with service providers that host our website and email.

Retention and your rights

Inquiries are stored securely on Cloudflare's infrastructure and are visible only to our sales team. We keep inquiry records for as long as needed for business and legal purposes. You can ask us to access, correct or delete your information, or to stop contacting you, by emailing [email protected].

Contact

Shanghai Mars Industrial Co., Ltd., Shanghai, China · [email protected] · +86 176 2154 1688